Terms & Privacy Policy

Last updated: 9 May 2021

Terms of Service

valisa.io is a travel-focused web search service developed and maintained by “Ectoflow OÜ” (hereinafter “Valisa”, “We” or the “Services”). Valisa doesn’t own, manage, or control any of the third-party services that you can access through www.valisa.io. We provide deeplinks that navigate the end-user to the external website of the third-party providers. Flights, travel deals, and packages are offered and owned by travel providers either directly or in any other way.

By using our Services, you agree that you have read, understood, and accepted these Terms of Service (“Terms”). If you do not agree with our Terms, you should stop using our Services.

Changes

We may update the Terms at any time. When we update our Terms, we will change the “Last Updated” date associated with the updated Terms. Your continued use of our Services confirms your acceptance of our updated Terms and supersedes any prior Terms. Our Terms cover the entire agreement between you and Valisa regarding our Services.

Our services

Valisa makes possible searching and comparing travel deals by price, duration, and other criteria. By selecting a deal, you can choose to be sent to the third-party service (website or app). There you can complete your booking. Valisa is not responsible for the terms of use, privacy, and cookie policy of any third-party services. Your interaction with any travel product accessed through our Services is at your own risk. Valisa doesn’t have any responsibilities if anything goes wrong with your booking.

Valisa is not a travel agent and doesn’t take responsibility for providing, controlling, and setting prices of any of the deals that could be found on our website. We are simply an intermediary to help you compare different deals and connect you with the service providers.

Restrictions

You are NOT permitted to do the following:

  • use Valisa name, logo, design, copyrighted content without our consent
  • use the Services commercially without our consent
  • abuse the Services, e.g., DDoS, phishing, automated scraping, etc
  • exploit (duplicate, resell, reproduce) for commercial purpose any part of Valisa or your access to or use of the Services
  • any activity that may cause damage to Valisa

Disclaimer

YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. VALISA DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, “VALISA PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, “CLAIM”) AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES.

Copyrights

We own all copyrights, domains, logos, secrets, and other intellectual property rights associated with our Services. You may not use our copyrights, domains, logos, secrets, and other intellectual property rights unless you obtain our written permission.

Laws & Jurisdiction

These Terms of Service are subject to Estonian law.


Privacy Policy

Ectoflow OÜ, registry code 14963434, Keemia 4, 10616, Tallinn, Estonia is dedicated to protecting your privacy. By respecting your right to privacy, we are committed to complying with applicable data protection laws to safeguard your rights. We want to inform you about the types of information we collect or get from you via the website, how the data is used, and how we protect it.

What we collect

We collect data that you voluntarily provide to us while using our Services. That may include:

  • search queries that you make
  • technical information from your browser (HTTP headers, IP address)
  • clicks, interactions, device information, geographical location and other telemetry
  • timestamps

Why we collect

We collect the data for the following purposes:

  • to enable you to use of the Services
  • to improve the Services
  • to facilitate your search queries
  • to prevent, detect, process and investigate malfunctions, incidents or other illegal activities
  • to ensure network and information security

Data protection

We protect your data by using secure communication via HTTPS protocol, keeping your data on encrypted storage, constantly monitoring and upgrading our software. Our ultimate goal is to collect the absolute required minimum of personally identifiable information.

Data retention

We store your data only for as long as there is a need to keep the data in order to fulfill the purposes for which the data was collected per this Privacy Policy. Your personal data may be deleted if:

  • purpose of collection and use of personal data has been achieved
  • services we provide discontinued
  • you request to delete your data by contacting us

Local Storage

To improve your user experience, we may keep the information about your last search and other features in the browser’s localStorage (if supported). For example, we can store origins and destinations you selected to pre-fill form fields when you revisit Valisa. localStorage information is kept on your device.


Contact Information

Ectoflow OÜ
Keemia 4, 10616, Tallinn, Estonia
contact@ectoflow.com